Sonya S. Henry

• •Lead regulatory and compliance operations for multiple retrospective research studies, managing IRB submissions and ensuring adherence to protocols for concurrent grant-funded projects
• •Manage lab resources and infrastructure, including participant compensation systems, clinical supplies, computational systems, and virtual machine provisioning, and coordinate with IT teams for software installations, license renewals, and system upgrades
• •Administer cognitive assessments and clinical evaluations to study participants, ensuring proper protocol adherence and data quality for NIH-funded prospective studies
• •Provide technical support and troubleshooting for lab members across hardware, software, and data management issues
• •Coordinate daily workflows by assigning tasks across team members, tracking project timelines and deliverables, and serving as one of the primary points of contact for lab operations
• •Train and onboard 90+ researchers over 3 years on data workflows, SQL queries, statistical analysis methods, and database management, enabling researchers to conduct analyses independently
• •Doubled participant enrollment within one year through strategic recruitment coordination, improving study materials, and implementing targeted outreach for two NIH-funded prospective projects
• •Build scalable data infrastructure by extracting, cleaning, and transforming millions of healthcare records from unstructured sources into SQL databases, then creating analysis-ready datasets and custom queries used across multiple studies
• •Coordinate with external data teams to acquire, validate, and integrate imaging and clinical datasets
• •Develop and fine-tune large language models for clinical decision support, outperforming baseline algorithms on complex diagnostic cases

• •Screened 300+ potential participants for eligibility and coordinated clinical research activities for enrolled participants in an NIH-funded study, including appointment scheduling, device setup and training, and ongoing participant support
• •Maintained regulatory compliance through accurate source documentation, chart reviews, and IRB-compliant data management protocols

• •Conducted retrospective COVID-19 epidemiology studies using Python and SQLite for data analysis and database management
• •Developed data cleaning and transformation pipelines to process clinical datasets

• •Collaborated with multidisciplinary research team exploring educational games impact on cognitive development and language acquisition
• •Conducted systematic and literature reviews using Covidence extraction tool and Microsoft Excel
• •Assisted in executing computerized psychology tasks contributing to data collection and analysis

• •Documented History of Present illness (HPI), Physical Examination (PE), Past Surgical History (PSH), and Medical Decision Making (MDM) in the Electronic Medical Record (EMR) system, ensuring accurate and complete medical charts
• •Reduced physician workload through efficient charting procedures using the EMR system, allowing more time for patient-care activities

• •Partnered with data analysts to create comprehensive reports on recurring technical issues in the Hats and Ladders app, driving improvements in troubleshooting and user experience
• •Facilitated weekly workshops with the help desk team, optimizing the user support experience while ensuring timely and effective responses to daily help desk requests

• •Built strong client relationships by addressing customers' deeper needs, providing expert knowledge of Collage.com's offerings, and maintaining an average client satisfaction rate of over 90%, increasing customer acquisition and retention
• •Delivered prompt and effective support via live chat, phone, and email, executing sales transactions in line with company procedures to ensure a seamless customer experience

• •Enhanced the customer shopping experience through a tailored, personalized approach, offering product and service recommendations that increased customer loyalty and boosted sales revenue at Target
• •Employed strategic upselling techniques to promote Target's store card, effectively demonstrating its benefits to meet the company's branded payment goals

• •Increased engagement and followers on Radical Health's social media platforms by 56% while interacting with prospective clients and sponsors
• •Tracked and reported social media metrics using several analytic platforms - including Google Analytics and Hootsuite to evaluate the performance of specific uploaded content

• •Troubleshot and served as the main point of contact for customer complaints and delivered an outstanding customer service experience to an average of 13 customers an hour
• •Executed returns, online orders, store pickups, warranties, tax-exempt, and bill payments accurately and according to established procedures

• •Led in-depth interviews and gathered qualitative data to develop a technological platform to bridge the communication gap between community members and the New York City Department of City Planning
• •Applied design thinking, used business and functional requirements, user-centered design, iterations, Java, HTML, and Python to develop user-based solutions

Real-world clinical outcomes of CAR-T therapy from the Montefiore Health System in the Bronx

Henry SS, Abbasi A, Hafeez A, Vichare A, Sica RA, Duong TQ

Incidence rate and risk factors of pulmonary conditions three years post COVID-19 in Bronx, New York: a retrospective cohort study

Henry SS, Wang SH, Hou W, Duong TQ

SARS-CoV-2 infection increases long-term risk of pneumonia in an urban population: an observational cohort study up to 46 months post-infection

Duong KS, Henry SS, Duong TQ

Longer-Term Effects of SARS-CoV-2 Infection on Asthma Exacerbation

Duong KE, Henry SS, Cabana MD, Duong TQ

Long-term outcomes of patients with pre-existing coronary artery disease after SARS-CoV-2 infection

Hadidchi R, Lee P, Qiu S, Changela S, Henry SS, Duong TQ

Increased incidence of new-onset diabetic retinopathy in individuals with COVID-19 in an underserved urban population in the Bronx

Mehrotra-Varma J, Henry SS, Chernoff D, et al.

Managed volunteer shift scheduling, aligning availability with program needs to optimize efficiency and effectiveness

Provide college application assistance and guidance to high school students, helping with essays, editing for grammatical accuracy, and answering questions about the application process

Tutored students in Introduction to Biology for two semesters, providing weekly sessions to reinforce course material and assist with assignments